January Publications

^

ELC Provider Newsletter

ELC Provider Newsletter

^

Building a World Class Workforce 2023

Building a World Class Workforce 2023

^

2023 Early Care Education Conference

2023 Early Care Education Conference

^

VPK Registration Event 2023

VPK Registration Event 2023

^

About ELC Services and Programs

About ELC Services and Programs

^

2023 Black History Month Student& Educator Contests

2023 Black History Month Student& Educator Contests

 

2536 Countryside Blvd Suite 500, Clearwater, FL 33763

Hours of Operation: M-F, 8:00am – 5:00pm

Family Portal

Provider Portal

ELC Portal

How to Help
Contact

EFS MOD Guidance

Family Portal FAQs-Internal
Token Process
Household Dashboard
Household Documents
How to Pull Assigned Cases
How to Enter a Case Note
How to Determine if a VPK Child is Enrolled
How to Search for Clients
How to Upload Document in Document Library
How a Provider Terms

Guidance for Families

VPK


CCR&R


SR WAITLIST

Processes and Procedures


A. Placements

I. General: 

  1. Appointment Phone Script and Process
  2. BG1-11 Outreach and Enrollment Process
  3. Placement 30-30 Plan
  4. Browsing
  5. Keying Placements
  6. Sib-Adds
  7. Interview Flow
  8. Terms and Conditions in the Family Portal Account


II. Waitlist:


III. CCAA Process:


B. Enrollments


C. Redeterminations

I. Processing Redeterminations: 


II. Rejections for Redeterminations:


III. Other/General Redetermination Information:


D. Reestablishment Periods/Reviews


E. Transfers


F. Suspended Enrollments


G. Coalition Transfers


H. Social Security


I. SR Plus-Local Funding

IT Voice How-To Instructions

Call Center Supervisor
Call Center Agent
Basic User
Office Manager
 

Annual Report

Logos

Marketing Flyers and Postcards


Flipbook files

Annual Report

Excel (Job Aid)

50 TIME-SAVING KEYBOARD SHORTCUTS
5 TOP CHARTS
8 TOP SECRETS
QUICK START GUIDE
7 MOST-USED FUNCTIONS

Microsoft Outlook (Job Aid)

QUICK START GUIDE
5 TOP WAYS TO MAKE OUTLOOK WORK FOR YOU
50 TIME SAVING KEYBOARD SHORTCUTS
CALENDAR
ORGANIZE INBOX
EMAILS

ELC Guidelines

PowerPoint (Job Aid)

QUICK START GUIDE
7 TOP WAYS TO MAKE POWERPOINT WORK FOR YOU
9 WAYS TO MAKE PRESENTATION ACCESSIBLE
50 TIME-SAVING KEYBOARD SHORTCUTS

Phone and VoiceMail Instructions

Microsoft Word (Job Aid)

QUICK START GUIDE
5 TOP WAYS TO MAKE MICRSOFT WORD TO WORK FOR YOU
HOW-TO VIDEOS

Microsoft Outlook Instructions

Microsoft Outlook Instructions

Social Media

Facebook
Instagram
Twitter
Linkedin
Youtube

ELC Policies

ELCPC-10.1a (V.B.) Provider Grievance and Due Process
ELCPC-40.1 (II.F.-II.J.) Accounting & Financial Policies and Procedures Manual
ELCPC-60.1.4 (II.B.-II.C.) School Readiness Eligibility Determination and Redetermination
ELCPC-60.1.9 (II.D.) Parent Choice and Access Policy and Procedures
ELCPC-60.2.1 (II.E) School Readiness Sliding Fee Scale and Co-Payments
ELCPC-60.2.1 (II.I.) Special Needs Rate Matrix
ELCPC-61.2.5 (II.J) Contracted Slots
ELCPC-61.2.6  (II.F.) School Readiness Developmental Screening Requirements_OEL APP 041819
ELCPC-61.3.1 (II.G) Provider Payment Rate
ELCPC-61.3.5 (V.A.2) School Readiness Attendance Documentation Policy
I.D. BY LAWS
II.A. Minimum Children to be Served by Care Level
II.C. ELCPC-60.1.1 II.B. Eligibility Service Priorities
II.H. Use of Observation-Based Child Assessments
III. D Quality Improvement Strategies
III.A. Quality Activities and Services- CCR&R and School Aged Care
III.B. Quality Activities and Services - Inf and Tod Early Learning Programs
III.C. Quality Activities and Services - Inclusive Early Learning Programs
V.A.1 2018-19 School Readiness Provider Monitoring Plan
V.B. Anti-Fraud Plan
IV. Coalition Plan Validation

For Providers Policies

ELCPC-10.1b-Client-Recipient Grievance and Complaint Resolution Policy
ELCPC-60.2.1-School-Readiness Special Needs Reimbursement Rate-II.I.
ELCPC-61.2 (V.A.3) School Readiness Provider Eligibility Enforcement Policy
ELCPC-61.2.4 (II.G.) School Readiness Program Assessment
ELCPC-61.3.6 School Readiness Provider Holiday Reimbursement
ELCPC-School Readiness Developmental Screening Requirements-II.F
ELCPC-School Readiness Attendance Monitoring Policy
ELCPC-Gold Seal Reimbursement
ELCPC-Provider Grievance Due Process
ELCPC-VPK Provider Eligibility Enforcement Policy

Frequently Used Resources

Family Service Eligibility Requirements
II.C. ELCPC-60.1.1 II.B. Eligibility Service Priorities.
2022 Sliding Fee Scale
2023 Sliding Fee Scale
Income Calculator Worksheet
Counted Excluded Income Types
BG3 RCG 28A Standards
Eligibility Guideline for Income Calculations
EFS History Transaction Codes
Minimum Wage 9-2021
ELC School Readiness Eligibility Summary
USPS Abbreviations

Procedure - Purchasing Procedures
Purchase Request Form
 

School Readiness Documentation

Citizenship-Age Verification
Proof of Residency
Child Support Verification
Calculating Credit for School Semester Hours
Purpose for Care Requirements for 2 Parent Household
Food Stamp Award Letters
Instructions to access correct Food Stamps verification
Terms and Conditions in the Family Portal Account

School Readiness Rules and Eligibility

6M-4.200 School Readiness Eligibility Provisions
6M-4.208 Documenting Eligibility for the School Readiness Program
6M-4.300 School Readiness Application and Waiting List Procedures
6M-4.400 Required Parent Co-payment
2022-2023 SR Eligibility Review Guide