January Publications

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ELC Provider Newsletter

ELC Provider Newsletter

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Building a World Class Workforce 2023

Building a World Class Workforce 2023

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2023 Early Care Education Conference

2023 Early Care Education Conference

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VPK Registration Event 2023

VPK Registration Event 2023

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About ELC Services and Programs

About ELC Services and Programs

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2023 Black History Month Student& Educator Contests

2023 Black History Month Student& Educator Contests

 

2536 Countryside Blvd Suite 500, Clearwater, FL 33763

Hours of Operation: M-F, 8:00am – 5:00pm

Family Portal

Provider Portal

ELC Portal

How to Help
Contact

EFS MOD Guidance

Family Portal FAQs-Internal
Token Process
Household Dashboard
Household Documents
How to Pull Assigned Cases
How to Enter a Case Note
How to Determine if a VPK Child is Enrolled
How to Search for Clients
How to Upload Document in Document Library
How a Provider Terms

Guidance for Families

VPK


CCR&R


SR WAITLIST

Processes and Procedures


A. Placements

I. General: 

  1. Appointment Phone Script and Process
  2. BG1-11 Outreach and Enrollment Process
  3. Placement 30-30 Plan
  4. Browsing
  5. Keying Placements
  6. Sib-Adds
  7. Interview Flow
  8. Terms and Conditions in the Family Portal Account


II. Waitlist:


III. CCAA Process:


B. Enrollments


C. Redeterminations

I. Processing Redeterminations: 


II. Rejections for Redeterminations:


III. Other/General Redetermination Information:


D. Reestablishment Periods/Reviews


E. Transfers


F. Suspended Enrollments


G. Coalition Transfers


H. Social Security


I. SR Plus-Local Funding

IT Voice How-To Instructions

Call Center Supervisor
Call Center Agent
Basic User
Office Manager
 

Annual Report

Logos

Marketing Flyers and Postcards


Flipbook files

Annual Report

Excel (Job Aid)

50 TIME-SAVING KEYBOARD SHORTCUTS
5 TOP CHARTS
8 TOP SECRETS
QUICK START GUIDE
7 MOST-USED FUNCTIONS

Microsoft Outlook (Job Aid)

QUICK START GUIDE
5 TOP WAYS TO MAKE OUTLOOK WORK FOR YOU
50 TIME SAVING KEYBOARD SHORTCUTS
CALENDAR
ORGANIZE INBOX
EMAILS

ELC Guidelines

PowerPoint (Job Aid)

QUICK START GUIDE
7 TOP WAYS TO MAKE POWERPOINT WORK FOR YOU
9 WAYS TO MAKE PRESENTATION ACCESSIBLE
50 TIME-SAVING KEYBOARD SHORTCUTS

Phone and VoiceMail Instructions

Microsoft Word (Job Aid)

QUICK START GUIDE
5 TOP WAYS TO MAKE MICRSOFT WORD TO WORK FOR YOU
HOW-TO VIDEOS

Microsoft Outlook Instructions

Microsoft Outlook Instructions

Social Media

Facebook
Instagram
Twitter
Linkedin
Youtube

ELC Policies

ELCPC-10.1a (V.B.) Provider Grievance and Due Process
ELCPC-40.1 (II.F.-II.J.) Accounting & Financial Policies and Procedures Manual
ELCPC-60.1.4 (II.B.-II.C.) School Readiness Eligibility Determination and Redetermination
ELCPC-60.1.9 (II.D.) Parent Choice and Access Policy and Procedures
ELCPC-60.2.1 (II.E) School Readiness Sliding Fee Scale and Co-Payments
ELCPC-60.2.1 (II.I.) Special Needs Rate Matrix
ELCPC-61.2.5 (II.J) Contracted Slots
ELCPC-61.2.6  (II.F.) School Readiness Developmental Screening Requirements_OEL APP 041819
ELCPC-61.3.1 (II.G) Provider Payment Rate
ELCPC-61.3.5 (V.A.2) School Readiness Attendance Documentation Policy
I.D. BY LAWS
II.A. Minimum Children to be Served by Care Level
II.C. ELCPC-60.1.1 II.B. Eligibility Service Priorities
II.H. Use of Observation-Based Child Assessments
III. D Quality Improvement Strategies
III.A. Quality Activities and Services- CCR&R and School Aged Care
III.B. Quality Activities and Services - Inf and Tod Early Learning Programs
III.C. Quality Activities and Services - Inclusive Early Learning Programs
V.A.1 2018-19 School Readiness Provider Monitoring Plan
V.B. Anti-Fraud Plan
IV. Coalition Plan Validation

For Providers Policies

ELCPC-10.1b-Client-Recipient Grievance and Complaint Resolution Policy
ELCPC-60.2.1-School-Readiness Special Needs Reimbursement Rate-II.I.
ELCPC-61.2 (V.A.3) School Readiness Provider Eligibility Enforcement Policy
ELCPC-61.2.4 (II.G.) School Readiness Program Assessment
ELCPC-61.3.6 School Readiness Provider Holiday Reimbursement
ELCPC-School Readiness Developmental Screening Requirements-II.F
ELCPC-School Readiness Attendance Monitoring Policy
ELCPC-Gold Seal Reimbursement
ELCPC-Provider Grievance Due Process
ELCPC-VPK Provider Eligibility Enforcement Policy

Frequently Used Resources

Family Service Eligibility Requirements
II.C. ELCPC-60.1.1 II.B. Eligibility Service Priorities.
2022 Sliding Fee Scale
Income Calculator Worksheet
Counted Excluded Income Types
BG3 RCG 28A Standards
Eligibility Guideline for Income Calculations
EFS History Transaction Codes
Minimum Wage 9-2021
ELC School Readiness Eligibility Summary
USPS Abbreviations

Procedure - Purchasing Procedures
Purchase Request Form
 

School Readiness Documentation

Citizenship-Age Verification
Proof of Residency
Child Support Verification
Calculating Credit for School Semester Hours
Purpose for Care Requirements for 2 Parent Household
Food Stamp Award Letters
Instructions to access correct Food Stamps verification
Terms and Conditions in the Family Portal Account

School Readiness Rules and Eligibility

6M-4.200 School Readiness Eligibility Provisions
6M-4.208 Documenting Eligibility for the School Readiness Program
6M-4.300 School Readiness Application and Waiting List Procedures
6M-4.400 Required Parent Co-payment
2022-2023 SR Eligibility Review Guide