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Annual Report

Annual Report

Processes and Procedures


A. Placements

I. General: 

  1. Appointment Phone Script and Process
  2. BG1-11 Outreach and Enrollment Process
  3. Placement 30-30 Plan
  4. Browsing
  5. Keying Placements
  6. Sib-Adds
  7. Interview Flow
  8. Terms and Conditions in the Family Portal Account


II. Waitlist:


III. CCAA Process:


B. Enrollments


C.
Redeterminations

I. Processing Redeterminations: 


II. Rejections for Redeterminations:


III. Other/General Redetermination Information:


D. Reestablishment Periods/Reviews


E. Transfers


F. Suspended Enrollments


G. Coalition Transfers


H. Social Security


I. SR Plus-Local Funding