Employment Opportunities

Qualified applicants are considered for all positions without regard to race, color, religion, sex, pregnancy, national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, or the presence of a non-job related medical condition or disability (mental or physical).

Please review available opportunities and email your resume directly to: careers@elcpinellas.org.

 

Early Learning Coalition of Pinellas County is searching for a CCR&R Community Outreach Specialist for the Family Services department. This specialist is responsible for supporting families and providers in Pinellas County through the provision of CCR&R programs and services.

Essential Duties include:

    • Assist with the delivery of Child Care Resource & Referral (CCR&R) services.
    • Assist in the training and monitoring of Coalition staff.
    • Participate in required trainings and conference calls.
    • Be knowledgeable with CCR&R Program Requirements.
    • Responsible for assisting clients/families in locating quality childcare, the types of childcare available, and the importance of being their child’s first teacher.
    • Be knowledgeable in community resources and provides referral information for services as needed, and distribute relevant parent education material, based on client needs.
    • Process and maintain all family needs and satisfaction surveys submitted by clients.
    • Maintain all complaint forms from clients and providers.
    • Assist with the completion of monthly, quarterly, and annual CCR&R reports by designated timeframes.
    • Answer telephones and provide appropriate assistance to callers, including retrieving calls from the CCR&R voice mail.
    • Provide technical support and assistance to families with using online registration via computer kiosks and telephone.
    • Plan, coordinate and attend community outreach and training events.
    • Provide backup support to VPK and Wait List as needed.

Requirements include:

    • High School diploma plus five (5) years or more of direct related experience.
    • Social Services experience and/or Associate’s degree preferred.
    • Marketing experience preferred.
    • At least one year of customer service related experience.
    • CCR&R Level 2 certification completed within 6 months of employment.
    • Strong computer skills, including proficiency with Microsoft Office.
    • Valid driver’s license.
    • Access to reliable transportation.
    • Available to work evenings and weekends.
    • Bilingual - English/Spanish preferred

To be the best fit, a candidate will need the following skills/experience:

    • Provide excellent customer service to both internal and external customers to include:
    • Prompt and courteous response to provider and client inquiries via telephone and email
    • Prompt and courteous response to inquiries from staff via telephone and email
    • Interact as part of a team by exhibiting dependability, cooperation, initiative, and punctuality
    • Ability to communicate effectively both written and verbally
    • Ability to handle confidential information in a discreet, professional manner
    • Self-motivated, ability to work independently and as part of a team
    • Ability to work with people from diverse cultures, backgrounds and skill levels
    • Excellent interpersonal and public relations skills and the ability to interact with all levels of management
    • Excellent organizational skills, ability to move quickly from one task to another as needs dictate, and able to prioritize work to meet deadlines

Salary: $39,183/yr.

Hours: Normal Coalition Hours are Monday- Friday, 8am- 5pm. 40 Hours per week

Early Learning Coalition of Pinellas County is searching for Administrative Specialists for two site locations, Clearwater and St. Petersburg. The program supporters will be the first point of contact with clients as they visit our locations and will provide assistance accordingly, as well as provide administrative and clerical support to the department.

Essential Duties include:

  • Maintain lobby, kiosk and play areas
  • Greet and assist clients at kiosks with on line application process and uploading documents to the portal
  • Answer telephones and direct calls to appropriate staff
  • Retrieve and distribute voicemails to appropriate staff
  • Perform basic clerical duties including, but not limited to data entry, faxing, typing memos, preparing agendas, and organizing paperwork, etc.
  • Schedule and distribute client appointments to staff
  • Review eligibility paperwork for completeness.
  • Correspond via phone, mail, fax and email to parents, providers, and partner agencies as needed
  • Review referrals for accuracy and mail notices
  • Assist with coordination of community events
  • Other duties as assigned

Requirements include:

  • High School diploma or GED plus (3) years or more of direct related experience. Associates Degree or Two (2) years of college in field related to specific job functions preferred
  • Access to reliable transportation

To be the best fit, a candidate will need the following skills/experience:

  • Provide excellent customer service to both internal and external customers to include:
  • Prompt and courteous response to provider and parent inquiries via telephone and email.
  • Prompt and courteous response to inquiries from other staff via telephone and email.
  • Interact as part of a team by exhibiting dependability, cooperation, initiative, and punctuality.
  • Effective oral and written communication skills
  • Excellent interpersonal and public relations skills and the ability to interact with all levels of management
  • Excellent organizational skills, ability to move quickly from one task to another as needs dictate, and able to prioritize work to meet deadlines
  • Must be able to identify and resolve problems in a timely manner
  • Proficient in Microsoft Word, Excel, PowerPoint and Access
  • Ability to develop and maintain databases

Hours: Normal Coalition Hours are Monday- Friday, 8am- 5pm. 40 Hours per week

Some travel may be required.

Job Type: Full-time

Salary: $34,500.00 - $37,000.00 per year

Early Learning Coalition of Pinellas County is seeking a VPK Eligibility Specialist.

The VPK Eligibility Specialist is responsible for eligibility determination, reenrollment determination and provider enrollment for the Voluntary Prekindergarten (VPK) online registration system.

ESSENTIAL DUTIES include:

  • Responsible for determining eligibility with all required documentation through the VPK online registration system
  • Responsible for determining eligibility with all required documentation for re-enrollment through the VPK online system
  • Responsible for determining eligilbity for postponed enrollment
  • Responsible for processing child enrollments through the Provider Portal online system including document libraries
  • Maintains case records, both computerized and hard copy, on all clients, provider, and maintains files and case notes in a pre-determined format
  • Coordinates client eligibility with parents and childcare providers as based on State, Federal and Early Learning Coalition guidelines
  • Ensures parents and providers understand rules regarding eligibility for services
  • Answer telephones and provide appropriate assistance to callers, including retrieving calls from the VPK voice mail
  • Provide technical support and assistance to families/providers with using online registration via computer kiosks and telephone.
  • Attend VPK and CCR&R community outreach and training events as needed
  • Provide backup support to Wait List and CCR&R duties as needed
  • Other duties as assigned

 

Requirements include:

  • High school diploma plus five (5) years or more of direct related experience.
  • Social Services experience or Associate’s degree preferred.
  • At least one year of customer service related experience
  • Strong computer skills, including proficiency with Microsoft Office.
  • Access to reliable transportation
  • Available evenings and weekends.
  • Bilingual-English/Spanish preferred

 

To be the best fit, a candidate will need the following skills/experience:

  • Provide excellent customer service to both internal and external customers to include:
    • Prompt and courteous response to provider and client inquiries via telephone and email
    • Prompt and courteous response to inquiries from other staff via telephone and email
  • Interact as part of a team by exhibiting dependability, cooperation, initiative, and punctuality
  • Ability to communicate effectively both written and verbally
  • Ability to handle confidential information in a discreet, professional manner
  • Ability to work with people from diverse cultures, backgrounds and skill levels
  • Excellent interpersonal and public relations skills and the ability to interact with all levels of management
  • Self-motivated, ability to work independently and as part of a team
  • Excellent organizational skills, ability to move quickly from one task to another as needs dictate, and able to prioritize work to meet deadlines

Salary: $37,317.16/yr.

Hours: Normal Coalition Business Hours are Monday- Friday, 8am- 5pm. 40 Hours per week

Some travel may be required.

There are no employment opportunities at this time.

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2536 Countryside Blvd Suite 500, Clearwater, FL 33763

Hours of Operation: M-F, 8:00am – 5:00pm

Processes and Procedures


A. Placements

I. General: 

  1. Appointment Phone Script and Process
  2. BG1-11 Outreach and Enrollment Process
  3. Placement 30-30 Plan
  4. Browsing
  5. Keying Placements
  6. Sib-Adds
  7. Interview Flow
  8. Terms and Conditions in the Family Portal Account


II. Waitlist:


III. CCAA Process:


B. Enrollments


C.
Redeterminations

I. Processing Redeterminations: 


II. Rejections for Redeterminations:


III. Other/General Redetermination Information:


D. Reestablishment Periods/Reviews


E. Transfers


F. Suspended Enrollments


G. Coalition Transfers


H. Social Security


I. SR Plus-Local Funding

Annual Report

Annual Report